FAQ Category: Keilton APP
How often is the Keilton app updated?
The Keilton app is typically updated approximately once per month. These releases include:*New features, functionality, and improvements*Bug fixes and issue resolutions*Performance enhancements Though the cadence can vary, our aim is to push major app updates on a monthly basis. This allows us to continuously expand capabilities, while also addressing any problems or stability concerns promptly.… Read more How often is the Keilton app updated?
Can I use Keilton app to control other manufacturer’s brands of Bluetooth lighting systems?
In most cases no, the Keilton app is designed exclusively for Keilton systems and would not typically be compatible with other brands of lighting hardware or software.
Why do the Zones have a red dot next to the Zone name?
A red dot next to a zone name in the Keilton app can indicate two possible issues: Low batteries – This means one or more devices in the zone has batteries below 20% and needs replacement. The red dot appears as a low battery warning. Poor connectivity – The red dot can also appear when… Read more Why do the Zones have a red dot next to the Zone name?
If the user specifies a brightness value for calibration, how does that effect other strategies such as setting the Trim values (High End Trim, Daylight Min Dim, Low End Trim)?
The user-specified calibration brightness during sensor commissioning does not affect the configured high-end and low-end trim settings. The high/low end trims set the absolute maximum and minimum light levels allowed. These establish preset boundaries.The calibration brightness is used to tune the daylight harvesting performance within those trim endpoints. For example: High End Trim = 80%… Read more If the user specifies a brightness value for calibration, how does that effect other strategies such as setting the Trim values (High End Trim, Daylight Min Dim, Low End Trim)?
What should I do if I lost my phone before I share QR code with others?
The Keilton app saves a QR code image in your photo album when you first create a new project. This code contains the details needed to connect to the project. If you lose your phone before you have a chance to share the QR code with others, here are some tips: Regularly back up your… Read more What should I do if I lost my phone before I share QR code with others?
What does the “A” inside the light logo mean?
The Keilton app shows a light bulb icon next to each light on the project. This represents the current status of that light. If you see an “A” inside the light bulb icon, it means that the light is in automatic mode. Automatic mode means the light is being controlled by sensors, not manually. Here’s… Read more What does the “A” inside the light logo mean?
Can I control lights with computer or PC?
There is currently no native way to directly control Keilton devices from a desktop or laptop computer. However, devices can be controlled indirectly using a BLE-485 gateway device connected to your computer. How it works: Connect the BLE-485 gateway to your computer via USBPair the gateway with your Keilton product using BluetoothInstall a terminal program… Read more Can I control lights with computer or PC?
What phone models are supported by the APP?
The Keilton app requires Bluetooth 4.1 hardware or later on your device in order to work properly. This is because the app uses BLE (Bluetooth Low Energy) to communicate with Keilton devices. Phones with Bluetooth hardware earlier than 4.1 will not work correctly. Apple Devices:The Keilton app is compatible with most iPhones and iPads using… Read more What phone models are supported by the APP?
How many phones can control the lights at the same time?
The maximum number of phones that can simultaneously control the lights is limited by the number of online devices in the project. For example, if there are 10 lights actively online, then up to 10 phones can connect and control the lights at the same time. Each phone needs an individual online device to grant… Read more How many phones can control the lights at the same time?
Can I share project setting control (QR codes) to other users remotely?
You can easily grant other users remote access privileges to control your project. Here’s how: In the Keilton app, locate the QR code associated with your project. This QR code contains all the information needed for others to connect to the project.Save a picture of this QR code to your phone’s photo album.Share this QR… Read more Can I share project setting control (QR codes) to other users remotely?
What are the differences of “Admin” and “User” privileges?
There are two main privilege levels on a Keilton project, associated with two distinct QR codes: Admin Privileges:*Orange QR code*Automatically granted to the project creator*Has full control over the project*Can add, delete, rename groups, scenes, switches, schedules*Can modify sensor settings and parameters*Can perform any operation on the project User Privileges:*Green QR code*Granted when project access… Read more What are the differences of “Admin” and “User” privileges?
If a site loses power, will any commissioning be lost when the power comes back up?
LiteTrace Keilton network system will not lose their settings if power is lost. They have non-volatile memory and retain their settings during power interruption.